Reviews

Needed my water heater fixed quick and water heater 911 accomplished the job. Will return if needed in the future. Higley recommended this business.

The install team was excellent. They were professional and quick.

Todd came out and repaired my water heater. Fast, friendly, and professional.

Very prompt and thorough in their work to diagnose and fix the problem. Would not hesitate to call them for any future problems with my Water Heaters.

Fast, efficient response to water heater outage. Stuck to original estimate for replacement and got the job done in less than 4 hours. Great service and really in-depth knowledge of the task!

Positive: Professionalism , Punctuality , Quality Are a great team of professionals. Very knowledgeable and prompt.

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Had an emergency - no hot water before a family wedding. They responded on a Sunday, arrived promptly at 8:00 AM Monday, had the new one installed and were on their way by 9:30. Informative, professional, kind, efficient. Will use them for anything I need that they can provide in the future.

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value They did a great job. On time and priced just as listed on the website.

Positive: Professionalism , Punctuality , Responsiveness , Value Showed up when they said they would and gave an honest assessment of the situation. They should on time to do the repairs and finished everything very quickly. I will definitely use them in the future.

Positive: Professionalism , Punctuality , Quality , Responsiveness Very responsive. Able to replace water heater same day. Would use them again.

I contacted them about the water heater, and instead of pushing for their services, they asked me to contact the manufacturer, since the water heater was under warranty. This saved me money, and they came out and was very professional in switching out the gas controller that was shipped from the manufacturer. The guys also called me to let me know they were running a little late, and arrived on the next scheduled time. They switched out the gas controller quickly, and did all they could to try to light the pilot light.

Punctual and very Professional!

They replaced my water heater and installed new plumbing. The service was top notch, and I recommend them highly. AKM

Positive: Professionalism , Value Great follow up and great service. I am really happy with the work done and how quick they were.

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We were referred to The Hot Water Heater Pros and they contacted us quickly and came the next day to do the work. The two gentlemen were professional and friendly. Hands down a 5 star experience. They even took the time to answer my questions about the overall system and technology. Thanks!!!

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We got 3 quotes that were all over the spectrum of pricing. From almost double to slightly less. They were quick to provide a solid estimate with no open ended pricing. They showed up on time, did quality work, and even provided a copy of the warranty submission.

Positive: Professionalism , Responsiveness I contacted them about the water heater, and instead of pushing for their services, they asked me to contact the manufacturer, since the water heater was under warranty. This saved me money, and they came out and was very professional in switching out the gas controller that was shipped from the manufacturer. The guys also called me to let me know they were running a little late, and arrived on the next scheduled time. They switched out the gas controller quickly, and did all they could to try to light the pilot light.

Positive: Professionalism , Punctuality , Responsiveness , Value Punctual and very Professional!

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value They replaced my water heater and installed new plumbing. The service was top notch, and I recommend them highly. AKM