Here is what our customers are saying about Water Heater 911!

first name too Avatar
first name too
The service was excellent, they arrived on time, were professional, responded quickly with installation next day, cost was competitive and reasonable, would use again.
Mary Kleps Avatar
Mary Kleps
Highly recommend Water Heater 911. So knowledgeable and answered all my questions. Would definitely use them again!!!
louis slocum Avatar
louis slocum
Amazing! My Hot Water Heater that was 10 years old failed. Called Water Heater 911 and they responded immediately and replaced my old one same day! Price was excellent compared to a couple of other quotes!
juan chavez Avatar
juan chavez
Needed my water heater fixed quick and water heater 911 accomplished the job. Will return if needed in the future. Higley recommended this business.
Dan Wilson Avatar
Dan Wilson
The install team was excellent. They were professional and quick.
Jody Hay Avatar
Jody Hay
Todd came out and repaired my water heater. Fast, friendly, and professional.
Jesse Walton Avatar
Jesse Walton
Very prompt and thorough in their work to diagnose and fix the problem. Would not hesitate to call them for any future problems with my Water Heaters.
Emery Almasy Avatar
Emery Almasy
Fast, efficient response to water heater outage. Stuck to original estimate for replacement and got the job done in less than 4 hours. Great service and really in-depth knowledge of the task!
Frank Platt Avatar
Frank Platt
Positive: Professionalism , Punctuality , Quality Are a great team of professionals. Very knowledgeable and prompt.
Josh Strahan Avatar
Josh Strahan
Melody Gill Avatar
Melody Gill
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Had an emergency - no hot water before a family wedding. They responded on a Sunday, arrived promptly at 8:00 AM Monday, had the new one installed and were on their way by 9:30. Informative, professional, kind, efficient. Will use them for anything I need that they can provide in the future.
Mark Broadhead Avatar
Mark Broadhead
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value They did a great job. On time and priced just as listed on the website.
Jason Steelman Avatar
Jason Steelman
Positive: Professionalism , Punctuality , Responsiveness , Value Showed up when they said they would and gave an honest assessment of the situation. They should on time to do the repairs and finished everything very quickly. I will definitely use them in the future.
Khema Ablack Avatar
Khema Ablack
Positive: Professionalism , Punctuality , Quality , Responsiveness Very responsive. Able to replace water heater same day. Would use them again.
Anthony Merriwether Avatar
Anthony Merriwether
They replaced my water heater and installed new plumbing. The service was top notch, and I recommend them highly. AKM
A Avatar
Punctual and very Professional!
Charlie So Avatar
Charlie So
I contacted them about the water heater, and instead of pushing for their services, they asked me to contact the manufacturer, since the water heater was under warranty. This saved me money, and they came out and was very professional in switching out the gas controller that was shipped from the manufacturer. The guys also called me to let me know they were running a little late, and arrived on the next scheduled time. They switched out the gas controller quickly, and did all they could to try to light the pilot light.
Rhiannon Brown Avatar
Rhiannon Brown
James Simon Avatar
James Simon
Positive: Professionalism , Value Great follow up and great service. I am really happy with the work done and how quick they were.
Austin Cowell Avatar
Austin Cowell
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We got 3 quotes that were all over the spectrum of pricing. From almost double to slightly less. They were quick to provide a solid estimate with no open ended pricing. They showed up on time, did quality work, and even provided a copy of the warranty submission.
Adam Evertsen Avatar
Adam Evertsen
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We were referred to The Hot Water Heater Pros and they contacted us quickly and came the next day to do the work. The two gentlemen were professional and friendly. Hands down a 5 star experience. They even took the time to answer my questions about the overall system and technology. Thanks!!!
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