Here is what our customers are saying about Water Heater 911!
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Had an emergency - no hot water before a family wedding. They responded on a Sunday, arrived promptly at 8:00 AM Monday, had the new one installed and were on their way by 9:30. Informative, professional, kind, efficient. Will use them for anything I need that they can provide in the future.
I contacted them about the water heater, and instead of pushing for their services, they asked me to contact the manufacturer, since the water heater was under warranty. This saved me money, and they came out and was very professional in switching out the gas controller that was shipped from the manufacturer. The guys also called me to let me know they were running a little late, and arrived on the next scheduled time. They switched out the gas controller quickly, and did all they could to try to light the pilot light.
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We got 3 quotes that were all over the spectrum of pricing. From almost double to slightly less. They were quick to provide a solid estimate with no open ended pricing. They showed up on time, did quality work, and even provided a copy of the warranty submission.
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value We were referred to The Hot Water Heater Pros and they contacted us quickly and came the next day to do the work. The two gentlemen were professional and friendly. Hands down a 5 star experience. They even took the time to answer my questions about the overall system and technology. Thanks!!!